Vacancies
Help support Muslim youth
We understand mental health is a growing concern, and how difficult it can be for some to access mainstream support services. We are looking for talented and compassionate individuals to grow our team and provide culturally- and religiously-informed mental health support in the UK.
We are proud to be an accredited Living Wage Employer
Reasons for joining
“As a helpline officer I have been working for MYH for just over a year. I joined MYH as I wanted to help support the people within the community. My most favourite part of the role is knowing I have been able to make a difference in someone’s life by listening to them.”
“I knew about MYH for many years and wanted to use my skills to be part of the efforts supporting Muslim youth and any other person in need of the service.”
“To be able to work with Muslim youths, who are often regarded as a stigmatized and disfranchised part of society, has been an honour. It can often be a really confusing time for many of these young people, who identify themselves as having blended identities and are being met with barriers when trying to access mainstream services. Therefore, I felt passionate about wanting to join an organization that has been making a difference in so many lives during the last two decades.”
Favourite part of the job
“It’s very satisfying when you are able to see a person shift from being quite distressed at the beginning of a call/web chat to being calmer and generally in a better headspace. Being a part of helping to relieve some of the stress and distress a person is going through is very rewarding. I feel blessed to be part of that.”
“My most favoured part of the role is knowing I have been able to make a difference in someone’s life by listening to them.”
“Often, many people feel vulnerable and isolated, as their agency has been taken away. Therefore, it can feel very rewarding to help empower service users, providing them with dignity and respect to make their own informed choices in life. It also feels really meaningful when you realise that you might be the only person that they can confide in, helping to alleviate a little part of their loneliness at that moment in time.”
Current Opportunities
Helpline Manager
Helpline Manager
Job Title: Helpline Manager
Responsible to: CEO
Hours: Full-time, 37.5 hours per week (evening and weekend support may be required for
the helpline and events)
Salary: £32,000 – £36,000 per annum (commensurate with experience)
Contract Type: Permanent
Holiday Entitlement: 20 days per annum (excluding statutory bank holidays); Eid Holiday
Overview of Role:
The Muslim Youth Helpline (MYH) is a national award-winning charity providing faith and
culturally sensitive support services to young people in the UK. Its core service is a free and
confidential helpline open seven days a week via telephone, email, internet chat, and text.
MYH is a dynamic organisation that puts service to its clients at the heart of everything it
does.
The Helpline Manager plays a vital role in overseeing the operational management,
development, and delivery of the Helpline and related services. You’ll be expected to work
towards the highest quality support for clients, robust data and impact measurement, and will
work closely with the wider team to ensure alignment with the charity’s mission and needs.
Deadline: 12th October 2025
To Apply: Send a cover letter and CV to info@myh.org.uk
Job description: Helpline Manager